Episode 128: 3rd September 2020
tracy2020-09-06T12:36:13+01:00Giving and receiving feedback, HBR Must Reads and Flip The Switch plus Chris Dawson of The Range get us talking this week. Why does feedback matter? What happens if we don't [...]
Episode 127: 27th August 2020
tracy2020-08-26T14:16:48+01:00Customer Service, clothes for hire, little white lies and the very fragrant Mark Constantine hit the headlines this week. When it comes to customer service sometimes we might set our expectations [...]